Answers List:
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Q.
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What is the first step in establishing a successful online store?
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The first step in establishing a successful online store is in the selection of the domain name. The domain name will be your own private Web address (also called a URL). Because no two parties can have the same Web address, your domain name will uniquely identify you to your customers. It will tell them who you are and how to find you on the Internet. Don’t ever underestimate the power of an intelligent domain name.
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What do you recommend when searching for a domain name?
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Always keep in mind that your domain name is not only your Web address, it is also the core of your Internet identity-your online brand. Later on, you can use your domain name as part of your email address. We recommend that you take the following 3 tips into consideration when searching for a domain name.
1-Do not choose a long domain name. Make it easy to remember and fast to type in a browser. Allow the customer to catch it even when they just hear or see it once. One of the ways domains propagate is by hear saying.
2-Avoid confusion. A domain name should give a clear hint about what your website does. If you already have a business and you want to build an online store, try to use the name of your established business.
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Once I decide what my domain name should be how do I proceed?
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Once you know the domain that best suits your identity, make sure that it is available and immediately reserve it. Don’t wait to be ready to go online. Domain name registration is a continuous race for good domain names. Since the registration of a domain name is inexpensive, it is not worth postponing thus taking the risk of someone else beating you to it.
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Is one domain name enough or is it better to have more?
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This question is very relevant. We see many businesses register several variations of domain names for the same site. Some register the same domain name with different extensions, some register common misspellings to anticipate on customers mistakes, others register similar names just to prevent competitors from having them.
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Where can I register a domain name?
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One of our partners, Pl4e provides domain name registration for very competitive prices. Use www.pl4e.com to check the availability of the domain name you have chosen. Type in the domain, select the extension or extensions you want and click “go”. If the domain name is available, you can proceed with the registration.
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What are the most popular extensions for domain names?
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The top 3 domain name extensions are the “.com”, “.net”, and “.org” extensions. The “.com” extension -which stands for commercial, is the most common for online stores. The “.net” extension is also widely used where “.net” stands for network. As for the “.org” extension, even though it was initially intended for non-profit organizations, there is no restriction about registering such domains.
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What are the other acceptable top-level domain names?
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7 new top-level domain names have been recently authorized by ICANN. The “.aero”, “.biz”, “.coop”, “.info”, “.museum”, “.name” and “.pro” top-level domain names are international top domains (non-country-specific).
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What does ICANN stand for?
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ICANN is the acronym for the Internet Corporation for Assigned Names and Numbers. It is the international board that controls the allocation of top-level domain names around the world.
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Do you recommend country-level top domains?
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Most countries offer top-level domain names for registration. Such domains are sold for the public either directly, or associated with a sub-domain such as “.co”. Some popular examples include “.fr” (for France), “.jp” (for Japan) and “.co.uk” (for the united kingdom). These types of top-level domain name are highly reliable since they are usually under government authority. To be on the safe side, always keep in mind that some countries may have restricting conditions for the attribution of such domain names.
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Is it true that the “.tv” top-level domain does not refer to television?
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The “.tv” extension is in fact a country-level top domain. It was originally created to be the top-level domain reserved for Tuvalu -a small island in the Pacific. The control over this top-level domain was later transferred to a private commercial company. Even though this TLD is very popular among televisions and other media oriented institutions, this was not originally meant to be. Such domains remain however subject to the conditions of the contract between the government in those countries and the exploiting company. Unfortunately, the agreement is rarely known to the public.
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What are the acceptable characters for registering a domain name?
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All the alphanumeric characters a-z and 0-9 can be used in domain names in any possible combination. The only additional acceptable character for registering domain names is the hyphen (-). Note that a domain name cannot start or end with a hyphen. No other character or punctuation is acceptable.
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Can a domain name be all numeric?
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Since the numerals 0-9 are acceptable characters for domain names in any position and any order, yes you can register an all-numeric domain name.
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How much will a domain cost with you partner Pl4e?
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Pl4e will charge you $10 per year and per domain name for the 3 top-level domain names “.com”, “.net” and “.org”. Prices may differ with some country-level TLD’s like the “.tv” which is currently charged $45 per year. You can of course check www.pl4e.com for more up-to-date prices. Other domain name registrars can charge you as much as $25 per year for the 3 top-level domain names.
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What can I do if I find the domain name I wanted already registered?
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It is very common for third parties to register domain names with the intention of later selling them to the highest bidder. If the domain you want is already registered, try to see if it is possible for you to buy it from its current owner. You can find many brokers on the Internet that will do that for you. You may get a decent deal for a domain name that might do the difference. If the current owner gets too greedy, and if you or your company holds a trademark on that domain name, we recommend that you seek legal advice on that matter. If none of the above applies to your case, just look for an alternative domain name.
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What if I register a wrong domain name, can I have my money back?
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It may happen that you misspell a domain name, register a wrong name, change your mind about a domain name or find a better domain after completing the registration. There is usually no refund policy regarding domain name registration. If you want to register another domain name, you have to pay again. Delete however the domain you registered by mistake or make sure that it is not automatically renewed. To be certain about the case that apply to you, you can check the terms and conditions of the registrar you are dealing with.
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When I register a domain name, is it mine for life?
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The fees you pay for a domain name are annual fees. As long as you continue to renew and pay for your domain name it is safely yours. Some registrars, including our partner www.pl4e.com, allow you to register a domain name for several years in advance. This rule may not apply to some country-level top domain names.
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What is a product catalog?
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A product catalog is a collection of categories and items. You can define your categories to be linear (one level) by assigning no parent to those categories. On the other hand, by selecting a category to be the parent of another category, you can move instantly to a multi-level hierarchical catalog.
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What is a product category?
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A product category is a collection of items. A given item can be assigned one or more categories. If no category is assigned to a given item, the item will act as a stand-alone category by itself.
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What is a product?
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A product is the same as an item. Any item from the product catalog is itself a product. Items and products are used anywhere in this site to refer to the same entity.
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What if I have two or more items that are somehow related?
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In the item management section, you can find a “see also” function that allows you to link related items. From the client site, you can navigate from one item to another that is related by using the associated “see also” button.
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What are the ad keywords?
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Ad keywords are used to define which advertisements should appear in which pages. Ad keywords are used when defining ads as well as within the page editor. Therefore, pages will hold ads that have the same keyword as the one set for each page.
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How can I decide in which pages I want an ad to be displayed?
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Use the ad keywords created. Any number of keywords can be associated with each ad. The ad will be displayed in any page that has its own ad keyword included in the list of keywords associated with the ad in question in the advertisements manager.
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How can I stop a given ad from being displayed without having to remove it?
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If you want to stop an ad from being displayed temporary, all you have to do is edit the ad from the administration section and uncheck all the ad keywords. This will prevent the ad from being displayed in any of the pages. To display the ad again, simply recheck the corresponding ad keywords.
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Can I create an ad for other than my own products?
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You can create an ad for any service or product whether offered inside your site or not. If the ad you are creating should take the visitor to a different site when clicked, simply add the corresponding URL when you create or edit the ad in the advertisement manager.
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How do I know if an ad is successful or not?
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Every ad you create has associated to it an exposure counter. This counter will show the number of times this ad was displayed on the site. If the ad is clickable (has a URL associated to it) it will have in addition to the exposure counter a click through counter. This click through counter will show the number of times this ad was clicked.
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How can I give priority for an ad over another?
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Associated with each ad in the advertisement manager is a numerical attribute referred to by impressions. This attribute is used only when the number of ads you create for a given location exceeds the space available. The ads will rotate by giving higher exposure to ads with higher impressions value. The number of exposure is proportional to the values in the impressions attribute. To have all ads equally exposed, use the same value for all ads in the impressions attribute.
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How long does it take to set up a new hosting account?
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The setup of a new hosting account is instantaneous. Once you select the plan that suits you better, you can subscribe online using www.webfacility.net, drop an email to our sales department or give us a call. However, if the hosted domain name is newly created or if it requires DNS change, you should allow 24 to 48 hours for the domain to propagate.
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What do you mean by propagate?
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When you register a domain name, you associate to it a domain name server also called DNS. It needs some time for all the servers connected to the Internet to recognize that domain name and know exactly to what server you need to be connected. That time usually estimated to 24-48 hours is called the propagation time.
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While the domain propagates, is there anything I can start with?
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If you are in a hurry to be online, we can provide you with an IP address. Since the hosting itself is instantly activated, you can start by uploading you site and configuring your email addresses using the server IP address instead of the domain name. Once the domain propagates, your site is ready for use.
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Once I subscribe to a hosting plan, can I cancel my account?
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The hosting plans are all configured into monthly billing cycles. If you are subscribed to any hosting plan and wish to cancel your current subscription, you need to wait until the current active cycle or month to end. If you cancel before that, your account remains active until the end of the current month and will not be renewed after that. There is no refund for the month that is already billed.
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If I am subscribed to a hosting plan, can I still change it?
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You can upgrade your hosting plan at any time in a blink. Just place your order online, drop us an email or call us. You will only be billed with the difference between the two plans. Of course, as you can upgrade a plan if more resources are needed, you can also downgrade a plan if fewer resources are enough.
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When I upgrade my hosting plan, will my site be down for sometime?
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When you upgrade a hosting plan, there is usually no DNS change. Therefore the upgrade takes effect instantly with no downtime whatsoever. If the upgrade takes you to a different server where the DNS differ, you may experience some downtime. However with some settings fixed, we can reduce that downtime to its minimum.
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Is email aliasing supported?
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Of course, all our plans have this feature enabled. You can forward or create aliases at will. You can also configure a catch-all email.
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What is a catch-all email?
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A catch-all email is an email where the wild card "*" is set to be an alias for that email. All emails sent to anything@mydomain.com are caught by that email. Even though the catch-all feature makes sure that you do not loose any email, it however catches a lot of garbage emails.
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Do you support POP3 mailboxes?
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Yes, all our hosting plans including the entry-level ones support POP3 mailboxes. Your incoming emails are safely stored for you to download.
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Do you offer statistic information about web traffic?
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We have a very rich statistic report for you to use. Hits to your site are registered per date, hour, day-of-week, month and the sort. Hits are also recorded by operating system, server, search engine, country and the sort. Specific hits by page, unique visitor and duration of presence are also mentioned. All the above give you comprehensive statistics about your website traffic.
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How do I upload my web pages?
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When you subscribe to a hosting plan, you are sent in your confirmation email the user name and password to access your FTP location. Any FTP software can be used to upload web pages to your site. If you are not familiar with such software, you can download from the net free ones such as WS_FTP.
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Is it easy to use software like WS_FTP?
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You do not need any special skills to use WS_FTP. Create a profile for your site, name it, enter your domain name, use the user name and password we provided for your FTP access and connect. You can transfer files from the left side local folders to the right side remote site with a mouse click.
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What is an IP address?
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An IP address is used to identify a computer on the Internet while a user is online. The IP address stands for Internet Protocol address. An IP address can be static or dynamic.
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What is a static IP address?
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A static IP address remains the same every time a user connects to the Internet. The IP address is fixed and does not change from one session to the other. This is necessary when the computer is a server that host a website or offer any other type of server connection. The address should be static so that the server is found every time it is inquired. In addition to that, since a static IP does not require a login process, surfing the Internet is a lot easier.
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Is it safe when a computer is accessed without a login process?
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True, the inconvenience of having a static IP is the security risks that this carry. However, adequate hardware and software firewalls can help build a secure environment. We strongly recommend a router or firewall to control and filter access to and from the Internet in the case of a static IP.
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What is a Dynamic IP Address?
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A dynamic IP address is an IP that changes for every session. Every time you connect to the Internet you are assigned a different temporary address. If you use with your friends any Internet Phone Application, you need to provide them with your current IP for every session in order for them to connect. If your application or server requires a permanent IP address on the Internet, then the static IP address is the one you need.
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What does the “bandwidth” represent on the Internet?
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Usually, when you buy a hosting plan, you are allocated a given amount of “bandwidth” per month. This bandwidth also called “traffic”, is the amount of data transfer that is involved with your site. The size of pages in kilobytes that your site visitors are viewing contributes to that traffic. Data transfer also take into consideration other factors. The amount of upload and download you perform using your FTP access is one of them. Another one is the size of emails that are broadcasted from and to your hosting account.
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What happens if I exceed the allocated bandwidth?
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With every hosting plan you subscribe to a different amount of traffic is allowed. Usually, you should not bother too much about minor excess in bandwidth from one time to the other. However, if you exceed the allocated bandwith regularly and by a significant amount, you should consider upgrading your hosting plan to a higher level. If you feel the need for additional bandwith was only occasional, it is better for you to pay for the excess traffic when needed and keep your old plan unchanged.
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What does aliasing mean when associated to emails?
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If you have several email accounts that you are regularly checking yourself, it is a good idea to benefit from the advantages that email aliasing (also called forwarding) can offer. You can choose any of the emails you are using whether provided by your ISP, your hosting plan or any other third party, and forward all incoming emails to that unique account. If you do so, you can log to that single email account and retrieve all awaiting emails in one action.
Suppose you purchase a domain name, subscribe to a hosting plan and create a website for your business. You may want to have visitors’ questions categorized by subject (information, sales and support). For that, you create 3 email aliases: info@yourdomain.com, sales@yourdomain.com and support@yourdomain.com and forward all incoming emails to the old email account provided by your ISP youremail@yourisp.com. Checking the emails for youremail@yourisp.com is enough for the account itself and the 3 above aliases. The complete process remains hidden to the senders.
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What are the other advantages of aliasing?
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Regular full email accounts whether provided by your ISP or included in your hosting plan, cost money and are usually limited in number. Using email aliases can significantly increase the number of virtual emails you are using without affecting the overall cost and quota. In addition to that, email aliases cause less headeackes to administer. A single user name and password is enough to manage all accounts.
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Is it better than to use email aliasing instead of full email accounts?
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Don’t jump to conclusions. Email aliasing has a lot of advantages over full emails in a specific situation. This is when a single person is administering and checking the emails for all created accounts. If in your company every email is handled by a separate person, it is definetly better to have separate full emails for each; even if this may cost more or consume faster your email quota.
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What are the advantages for me of having a dedicated server?
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Shared hosting is a convenient way to start a website. It is very affordable and gives acceptable result for low to medium traffic websites. By the time your site becomes more and more successful, you may find yourself limited with the constraints of your hosting plan. This would be the right time for you to move to a dedicated server. A lot of advantages come with a dedicated server some of which are as follows: better performance, greater reliability, higher security, custom configuration, personalized firewall, fixed IP address and upgrade facility.
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How is performance increased with a dedicated server?
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It is very simple, you have the whole server just for yourself. All the resources are dedicated to answer the requests of your site visitors. The processor, memory and disk space are completely and exclusively used to increase the performance.
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Where do I gain greater reliability with a dedicated server?
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With a dedicated server, you are not at the mercy of another site crashing down. You are safe from the server being slowed down by heavy traffic generated by other sites. You are also not affected by third parties using the same server for spamming. In addition to the huge traffic it engender, spamming can be the reason for a server to be black listed.
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Where do I benefiit from custom configuration and firewall?
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With a dedicated server, you can add the software that you need and remove any other software that is not necessary to the applications you are running. The configuration of the server can be customized to your own needs and requests. No conflict is possible with third party software and no third party requests can affect the smooth operation of your dedicated server. In addition to that, you can personalize the firewall you are running to enforce your own access control policy.
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What if my dedicated server starts to be too small for me?
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Since the server is all yours, it is up to you to order any upgrade when necessary. Memory, hard drive and processors can be added or upgraded whenever you feel necessary. For dedicated server sample configuration, check our hosting partner website www.webfacility.net.
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How important is the size of a web page?
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When you create a web page, you should consider keeping the download time as short as possible. Make sure your page is not too heavy with graphics that will slow down load time. Put yourself in the shoes of customers that shop from home with considerably modest Internet connections. A page should not exceed 8-10 seconds to download in its worst case. Many users will close any site and move to the next if a page takes too much time to load.
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How important are the navigation menus for a site?
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The navigation menus are there to facilitate the life of the visitor. Make sure your customers can find their way in your site without much effort. When you build your site, try to keep in mind that the menus should introduce the content and not dominate it. Few clicks should be enough to accomplish a complete purchase operation starting from the home page. Keep the menu label or legend clear. The customers should know exactly were to click to get where they want without guessing.
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Do you recommend fancy designs or do you like things simple?
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Graphics, animations and other visual effects are nice in an entertainment site. However in an e-commerce, simplicity is the rule. Use the same colors and fonts in all pages. Have your site branded and recognizable. Stick to what your customers are used to in your logo and brochures. The visuals should not distract your customers from the main goal which is selling your products. The text should be clear and concise and preferably black over white.
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What is encryption?
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Encryption is the process of making information unintelligible to other than the intended recipient. When critical information such as that related to credit cards travel through the Internet, it is obvious that if intercepted, this information should be useless. If you are serious about building an e-commerce, encryption is a must.
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What is authentication?
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Encryption is a necessary but not sufficient condition. Customers need to know that you are eligible of trust. This can be provided by what is known as authentication. Authentication means that a reputable and trusted authority can prove that you are what you say you are. This is necessary to build the needed confidence for your customers to buy online.
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What is a digital certificate?
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The digital certificate of a website is its passport or credentials. It is an electronic file that uniquely identifies a site on the Internet.
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Once my site is SSL secure, can I proceed with online payments?
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Now that your site is secure and that customers can feel safe providing you with credit card information, you need to be able to process that information. Collecting information is only the first step to online payments. Verifying the validity of collected information and providing the necessary connectivity between customers, vendors and financial institutions are a must to a complete e-commerce solution. This process is known to be an Internet payment gateway.
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How does the Internet payment process work?
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A typical online payment transaction is a cycle that includes the following actors: an acquiring bank, a credit card association, a customer issuing bank, an Internet merchant account and a payment gateway.
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What is an acquiring bank?
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An acquiring bank is the entity that provides the Internet merchant account in the online payment processing world. To enable online credit card authorization and payment processing, a merchant has to open an Internet merchant account with an acquiring bank. Most major banks among other financial institutions can be reliable acquiring banks.
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What is a credit card association?
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A credit card association is a financial institution that provides credit card services. Those branded credit cards are distributed by customer issuing banks. Visa, MasterCard and American Express are some of the internationally known credit card associations.
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What is a customer issuing bank?
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A customer issuing bank is the financial institution that provides your customer with a payment instrument. This institution is responsible for the debt payment of that customer.
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What is an Internet merchant account?
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The Internet merchant account is the account that you as an e-commerce operator need to open with an acquiring bank. This account allows you to accept online payments over the Internet. You as the merchant will have to pay a fee for each transaction processed. This fee can be fixed per transaction, a fraction of the transaction amount or a combination of both depending on the agreement you have with the acquiring bank in question.
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What is a payment gateway?
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A payment gateway is a service that provides the necessary connectivity between customers, vendors and financial institutions to successfully process online payments. This service is usually provided by a third party such as Authorize.net.
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What is the GoeShop in a few words?
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The GoeShop is a complete solution for creating, managing and updating your own professional business website. A state of the art shopping cart that supports multiple payment gateways is incorporated to make of the GoeShop a standalone e-commerce solution.
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If I decide to subscribe to the GoeShop, how long will it take to start?
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The moment you take the decision to join us, the launching of your e-commerce site becomes in your own hands. You don’t have to worry about programmers’ and designers’ deadlines any more. Now you can decide yourself when you want to go online. With GoeShop don’t wait for anybody to do it for you, setup your own E-Commerce site in few minutes when you want it and the way you want it.
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Do I have to create my own design or do you have templates ready for use?
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With GoeShop you are sure to find your choice within our wide selection of templates and designs. We have created for you a large library of designs, formats and color schemes. This library is growing continuously as we are speaking. Once your template is selected, you can still customize its content with a few mouse clicks to meet your highest demands. Additional pages can be added with no effort what so ever.
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How much storage space do I get with my GoeShop subscription?
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Our research department estimated that each site would need on average around 25 MB of disk storage to handle the growing number of products and orders. We decided to anticipate on your online success and allocated 100 MB to each and every GoeShop subscriber.
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Will I be able to manage the content of my site myself?
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With GoeShop you get your own administration software. Our well-documented back office software allows you to take the matter into your hands. No need for programmers or designers. Create and edit the content of your website at any time with no trouble at all. Pages and catalogs can be updated the way you update documents and spread sheets. All you need to do is follow the instruction from the user guide.
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Do I as a subscriber benefit from future upgrades to the GoeShop?
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Based on the reports of our research department and on the feedbacks of our valuable customers, our team of programmers and engineers is continuously working on new upgrades. New tools are added and existing tools are updated to help keep GoeShop where it is now. It is without saying that you as a subscriber to GoeShop can benefit from all those upgrades with no additional charge.
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Can I have personalized e-mails created and at what cost?
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Personalized e-mail addresses can be created to bring a brighter image to your business with no additional charge. Up to 20 different e-mail addresses can be created at your convenience. Addresses like info@yourdomain.com, sales@yourdomain.com or support@yourdomain.com can help direct e-mails to the appropriate destination. Personalized e-mails cannot but improve the professional and corporate image of your online business.
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Once my site is ready, what is the next step?
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Once your website is up and running, its content and functionality are not enough for bringing the success you are expecting. You need now to promote and advertise your site so that you drive significant traffic to it. The most popular way to do that is through search engines.
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Can you help me drive traffic to my site from search engines?
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GoeShop along with its partners Pl4e and Webfacility are there to assist you in this decisive step. The selection of keywords to be used in search engines is followed by regular optimization in order to push the rank of your site closer and closer to the top. Trust the expertise we built in years of research. With some search engines, the submission is automatic, while with others you need to submit manually. We can provide you with links and instructions for the most popular ones.
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Can I send newsletters to my customers from my own site?
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With the GoeShop mailing list, you can use our comprehensive dispatched engine to distribute newsletters or notifications. Whether your target is the public or the registered subscribers, whether your target is exhaustive or carefully selected you can take great benefit from this tool to promote any service or product you are offering on your site. Import and export functions are also available to allow the transfer of data to and from other platforms.
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Do you offer any statistics about who and how many are using my site?
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The hosting control panel offers you a statistics page that contains information about visitors and hits. Visitors can be monitored by time of hit (period, date, day of week, hour, etc…). Visitors can also be monitored by source of hit: (country, server, operating system, search engine, keyword, page, etc…).
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I am not using all the space you allocated for my site, can I benefit from the free space?
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In the administration section of your site, you can find a special upload feature. Since the disk space you obtain with GoeShop is unlikely to be totally consumed, you can benefit from the remaining space to create your own safe file cabinet where you can store important personal files. This section helps you manage files and folders online at the remote site using a friendly environment. You can navigate through existing folders, create new folders, rename folders, delete files and folders, upload files, download files and refresh the current view.
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How secure is my data on your servers?
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In addition to the physical security that surrounds the hosting servers within the highly secure premises of the data center, the storage space that is allocated to your site is itself protected. Password protection is enabled to limit access to the administration section to the authorized persons only. Yourself as administrator can grant limited access to any member of your staff. Passwords can be changed regularly at will for additional security.
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How are my products presented on my e-commerce site?
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When you generate your own eShop, a database driven product catalog is automatically created for you to use. Build your category tree yourself knowing that unlimited levels of categories can be created. Create and edit unlimited numbers of products and assign them to one or more of your categories. In addition to the specs that define them, categories and products can be illustrated by corresponding images.
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How can I promote or advertise my products on my site?
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The advertisement manager of the administration section allows you to create and configure ads that are to appear on the client site. Ads are defined by their name, image, type, exposure counter and click through counter. You can choose to advertise or promote any product from your own catalog as well as any product or service offered by any of your business partners.
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What do potential customers become members to my site?
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The members of a website are its registered visitors. The visitor would have previously filled a submission form to become a member. Members are the customers of the website and can place their orders online once all membership conditions are met. A user name and a password contribute to the identification of a member. The member will use them every time to log into the website and perform operations that anonymous visitors cannot do (like placing orders).
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Who are the operators of a website?
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The operators of a website are the people allowed to use the manager part to contribute in the administration of the website. A site can have an unlimited number of operators.
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Can an operator manage any part of my site?
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Not all operators have the same security level and not all tasks are accessible for all operators. Every operator is associated to a group and therefore inherits its permissions by default. Still, custom permissions can be configured for each operator.
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Does your shopping cart include a payment gateway?
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Yes of course, the site you get with GoeShop performs a complete shopping cycle by itself. The site administration section allows you to define and configure the type of payments that are acceptable by your eShop. You can specify the credit card merchant account details as well as the Pay Pal email recipient if any.
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How can I edit my pages if I know nothing about web design?
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If you are not a designer or programmer, and if you have difficulties editing html code, you will find the visual editing feature very interesting. Visual editing allows you to edit pages from the site manager. The page will look the same as if you were using the visitor site. Just click on the section you want to edit and work like you do in a word processor software. You can update the selected page at will using the user-friendly visual editor.
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I am a programmer, is the GoeShop a solution for me?
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GoeShop is also a perfect solution for you if you are a developer or graphic designer. Are you tired of rolling your own code, or buying useless HTML templates, or shopping carts that don't really provide a complete store solution? GoeShop was built with your needs in mind because it gives you full control and customization.
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How does GoeShop gather information?
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There are two ways of gathering information with GoeShop: manually through forms you fill and submit, automatically through log files and cookies.
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What are cookies for the Internet?
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Cookies are small files that register information about the history of your visit to our website. This could include the site that sent you to GoeShop, the number of page views, the ad impressions and the click through.
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How is the information you gather used?
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The main target of collecting data in the GoeShop is to always try to improve what we are offering you. The content, functionality and efficacy of the GoeShop are continuously updated while we take into consideration the needs and habits of our visitors. When we need to collect data for any other purpose, we let you know at the time of collection because we respect your privacy.
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Can the data you submit be shared with third parties?
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In general, the information you submit is analyzed by the GoeShop organization and its partners Pl4e and Webfacility. Data you submit cannot be sold to third parties under any consideration. It can however be shared with our partners. In any case, when we collect personal information, we will always let you know were this information is going to be used. When you accept voluntarily to provide such information, it would be out of confidence in our ethics.
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How is personal sensitive data treated?
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The collection of personal sensitive data is not one of the targets of this website. If for some reason we do collect such data, we will keep you informed upon collection of the destination of the data, and we will ask for your consent in using it. Some times, sensitive data may be collected incidentally. By providing it voluntarily, you consent to the use of such data under the applicable laws. In any case, the information identified by international data privacy laws as “personal sensitive data” is kept confidential. GoeShop does not distribute or sell any personal information.
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How secure is the data on the GoeShop?
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All measures are taken to provide the highest possible security level for your data on the GoeShop. Our servers are equipped with high standards of firewalls and antivirus. However, with the open nature of the Internet they can be unfortunately no 100% guarantee. Data may travel through networks without much control and may be used by people other than those for whom it is initially intended.
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What happens if I miss the deadline to renew my domain name?
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If your domain name reaches expiration, you will still have 70 days before it is available to the public for registration. During the first 35 days, the status of your domain name is set to Registrar-Hold. You will be charged a $35 fee if you apply for renewal past the first 7 days of expiration. As for the following 35 days, the status of your domain is set to Redemption. A $150 registry redemption fee in addition to the $35 renewal fee will be due in order to redeem your domain. In any case, you can contact our customer service department if you miss the deadline to renew your domain name.
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What is the WHOIS database?
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The WHOIS database is a database that contains information about registered domain names. When you search for a domain name in the WHOIS database, you retrieve information about its registrar, status, creation date, expiration date and domain name servers.
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What does DNS stand for?
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The DNS or Domain Naming System is a hierarchical method of naming computers on the Internet. A DNS server maintains a database of host names and IP addresses. Therefore, when a query is sent to a DNS server, it will resolve with an alphabetical host name instead of a numerical address. This alphabetical name is what you see in the address bar of your browser. The DNS server is also responsible for, or assists in distribution of, domain name zone file information, translating your domain name into an IP Address and specifying the mail server(s) responsible for email distribution to your domain name.
Note: Registered domain names should reference at least two name servers: a primary name server and a secondary name server. The latter is used if the former is inaccessible for any reason.
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What is the CVV?
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The CVV or Card Verification Value is used by banks and credit card companies as an anti-fraud measure. This measure is used to prevent payments from being accepted from fake credit cards. Since the CVV is a random value that is physically printed on the card, it is practically impossible to auto-generate.
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Where can I find the Card Verification Value?
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On most credit cards, the CVV (Card Verification Value) can be found on the signature strip present at the back of the card. A 3-digit CVV follows the last digits of the card number that are reprinted in reverse italics. Among others, this is the case for credit cards such as the Visa Card, the MasterCard and the Dinners Club Card. For other cards such as the Amex Card, a 4-digit CVV is located on the front of the card and above the card number.
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What are the most popular search engines?
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Search engines popularity varies from country to country and from user to user. However some of the most popular among many others are as follows: Google, All The Web, Yahoo, MSN Search and Ask Jeeves.
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Tell me more about the Google search engine?
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Google is the number one search engine according to most surveys. It has the reputation of being the top choice for those searching the web. In addition to web pages, with Google you can search the web for images, discussion forums from Usenet newsgroups, catalogs and news. Google is also famous for a number of features such as cached links, spell checking, dictionary definitions, street maps and much more. The URL for google is as follows: http://www.google.com
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What do you know about All The Web search engine?
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All The Web is another excellent search engine. It provides comprehensive coverage as well as outstanding relevancy over the net. Some consider it to be the second best to Google. In addition to web pages, with All The Web you can search for images, video clips, MP3s, news and FTP files. The URL for All The Web is as follows: http://www.alltheweb.com.
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What does Yahoo offers that other search engines don’t?
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Launched in 1994, Yahoo is considered to be the pioneer of all search engines. With Yahoo, websites are classified within categories. Human editors review and approve submitted websites. This particularity makes Yahoo unique in its class. It is known to be the website directory and not just another search engine. However to avoid becoming obsolete, Yahoo integrated the world of the search engines we know today by using Google’s crawler-based listings for its main results. Since 2002, you can use Yahoo’s traditional reviewed website directory, or the new search results pages that still show the directory category matches. The URL for Yahoo is as follows: http://www.yahoo.com.
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How about MSN Search?
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It is enough reputation for the MSN Search to be a Microsoft product. Microsoft is known for continuously updating and upgrading its products until they are worthy of the Microsoft label. MSN Search is one of those products. A team of editors works around the clock to achieve a high level of relevancy by monitoring the most popular searches and manually feeding adequate results. Those results act also as a hint for you to refine your search criteria. Search results from MSN Search may also include links to entries from Microsoft Encarta encyclopedia whenever possible. This combination of human touch and crawler coverage gives the MSN Search a special flavor different from any of the other top choice search engines. The URL for MSN Search is as follows: http://search.msn.com.
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Is Ask Jeeves a reliable search engine?
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The reputation of Ask Jeeves was initially gained from its questioning system. You ask a question as if you are using a natural language and the search engine responds with what seems to be the right answer to everything. In reality, what were behind the success of Ask Jeeves are about 100 editors who monitored search logs. They then located on the web what seemed to be the best sites to match the most popular queries. Today, the impact of human-provided answers is lesser even if around 10 editors still work for Ask Jeeves. The URL for Ask Jeeves is as follows: http://askjeeves.com.
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How do traditional Search Engines sort listings?
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The criteria by which traditional search engines sort their search result listings constantly changes. As long as there are web designers that try to outsmart the search engines to have their websites frequently located and highly ranked, there are search engines that keep revising their computer programs in an attempt to better sort through the relevant sites. Basically, how things work is that the search engines have computer programs that crawl around the Internet trying to find any and every website in existence. When they come across a new website, they scan the contents of the site’s web pages. Then these contents are run through their sorting computer software to figure out where your website will appear in their various search results.
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After I subscribe, what happens if I decide not to continue with GoeShop?
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In addition to our free month trial period, with GoeShop you hold your site destiny in your own hands. At any time and without any prior notice, you can decide not to renew your monthly subscription. No cancellation fees or penalties will be charged. We are confident that what we are offering our customers is a reason enough for them to stay faithful.
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Administration
